IEG has been delivering solutions to the airline and airport sector since 1991.

It's AIMS and The Lounge solutions were developed in partnership with Air Canada and the Star Alliance group of carriers and have been deployed internationally to VIP Lounge locations, airports and to the public directly via secure web portals.

At the core of IEG's mission is the belief that the very best of business technology and software solutions are built in partnership with both users and clients.

Those users know the type of tools they need to execute their mandates and their clients know the services they expect to receive. AIMS and The Lounge are complete solutions for carriers, airports or independent operators with VIP lounge management and customer relationship management challenges.

AIMS will improve your Lounge management process and The Lounge will dramatically reduce the Information Technology costs associated with operating a Lounge business or Loyalty Program.

Product Line



  • Manage your VIP Lounge and Loyalty Programs from
  • a single application.
  • AIMS serves global carrier groups, national airlines, airports and independent operators. It offers automated VIP Lounge access controls, billing and partner or resource sharing reconciliations.



  • A hosted solution that dramatically reduces administrative and back office complexity in your Lounge or Loyalty Program business.
  • "The Lounge" is a secure, hosted, platform for managing all aspects of your VIP Lounge and Loyalty marketing campaigns. Following complex business rules for resource sharing and billing, "The Lounge" enables tactical incentive campaigns to be run with confidence with second and third-tier partners while delivering a complete audit trail of the results.



    • Do you know who your customers are and how they use your services?
    Dir-e-Access is a solution for tracking membership behaviour in any arena in which secure entry to a facility is required. It's applications include self-service VIP Lounges, through to hotels and other club facilities.

 

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